Support

• Check Away mode in Settings — it silences everything on purpose. Turning it off re-arms the lot.
• iOS Settings → Notifications → My Wife's Plants. Watch for Scheduled Summary and Focus modes holding them back.
• Reminders fire at the hour you chose, on the day a plant is due. An overdue plant waits for that hour rather than buzzing the second you open the app — deliberate, so coming home never sets off a burst.

Settings → Plant AI → Restore purchases. That re-checks with the App Store and unlocks straight away.

If it doesn't, make sure you're signed into the Apple ID that made the purchase — it's under Media & Purchases in iOS Settings, which isn't always the same as your iCloud account. Still stuck? Email me.

Your subscription comes back with Settings → Plant AI → Restore purchases.

Your plants don't, unless you exported a backup first — they live on the phone, not in an account, so there's no copy of them anywhere for me to send you. That's the trade-off for the app not keeping your data on a server, and I'd make it again, but it does mean Export backup is worth doing.

Cancel: iOS Settings → your name → Subscriptions → My Wife's Plants. The Plant AI row in the app goes to the same place. You keep access until the end of the period you've paid for.

Refund: Apple handles the money, so refunds go through reportaproblem.apple.com. I can't issue them. If something's broken, email me anyway — I'd like to fix it.

Old phone: Settings → Export backup, then send the file to yourself however you like. New phone: install, then Settings → Restore backup.

Restoring replaces everything currently in the app. The file holds your plants, photos and notes, so treat it as private.

Everything except the AI features carries on exactly as before. You can still add plants by searching the built-in list of 120 — they come with the same hand-written care and feeding guides — and every reminder, schedule and backup keeps working offline, forever, free.

No. When it isn't sure it shows you a ranked list instead of guessing quietly, and any care figure that looks implausible gets thrown out in favour of the built-in data. It can still be wrong.

Please don't rely on it for pet or child safety. If toxicity matters, check an authoritative source before the plant comes in the house.

Delete a plant and its photo, history and conversation go with it. Delete the app and everything it stored is gone from the device — there's no server copy, because there's no account.

The only thing on my side is a count of AI requests against an anonymous identifier. How to have that erased.

No, and there isn't one to make — including if you subscribe. No email, no password, nothing to sign into.